Support Services

Diane PoremskyA Microsoft Outlook Most Valuable Professional since 1999, I’m  knowledgeable about Office 365, Exchange Online,, and the various Outlook apps.

I can assist you in setting up any version of Outlook to work with any supported account type, including POP2, IMAP, Exchange mailboxes (Office365 or on-premise). I can configure your, Yahoo, or Gmail accounts in Outlook to sync with smartphones and tablets (and advise you on how to configure your smartphone or tablet).

If you are considering using Office 365 Business email (Exchange Online), I’m a member of the Microsoft Partner program and can advise you as well as configure a new Office365 tenant and set up the email accounts and services.

Note that I no longer do large programming projects, however I can set up and configure macros for you.

Availability & Fees


My availability calendar is published at ScheduleOnce. Simply select a date and time that works for you. The meeting details will be emailed to you immediately. (Reminders are sent 2 hours before and again at 30 minutes before the meeting.)

If you would prefer a time outside of my available hours, email me and I’ll try to accommodate the request.

My fee is $120.00 (US) per hour, billed in 15 minute increments, with a minimum fee of $40.00. When a meeting ends early, you’ll be invoiced for the actual meeting length, not for the scheduled meeting length.


  • Pick a time that works best for you. Same day appointments must be scheduled at least 6 hours in advance.
  • Please use a valid email address when booking. If the confirmation message bounces, I reserve the right to cancel the meeting.
  • If you need an appointment outside of my normal working hours or would like to schedule an appointment in less than 6 hours, email me with your request.

Invoices are sent after the meeting session ends. Payment is due on receipt.

Service Estimated Time Required
General Assistance Varies
Setup syncing with an account 75 to 90 minutes
Setup an Office365 Online Exchange account 90 to 120 minutes

Slipstick Systems accepts credit cards, PayPal, and Dwolla.

Meeting Information

I use GoToMeeting for online meetings so that I can make you the presenter and view your screen. This allows me to see what you see and how you do things. When necessary, I can take control of your screen. If you would prefer to use Lync, add a note to the comments when booking a meeting and include your Lync address.

All contact with clients is always “non-disclosure”. If you need a signed NDA statement prior to my looking at your mailbox, let me know.

Recordings are made only at the client’s request and are made available only to the client.

Office Business Trial

This trial invitation is the Office desktop software only.
25 user licenses Office 365 Business Software Trial

This trial invitation includes Exchange & SharePoint Services and the Office desktop software.
25 user licenses Office 365 Business Premium Trial

Both trial invitations include a request for delegated administration. This is optional.